Whether it’s new staff or staff who we may have transferred from an existing employer (TUPE) we start off by giving them a thorough induction. The induction covers all aspects of their job but particularly focusses on infection control, colour coding, health & safety including needle stick injuries, bio-hazard cleaning and cleaning methodology.
All new staff are given practical, hands on training by their area manager in their first few shifts and then a follow up visit is made to make sure they have absorbed the training and mentoring they have been given.
Management support is never far away and our regular audits provide a key tool in the on-going coaching of staff. We also conduct regular monthly training on certain key topics which is documented and archived.
Senior managers are regularly trained on specific subjects relevant to medical cleaning so they are up to speed with the latest technology and legislation. This is coupled with the back up of experienced employment law and health and safety consultants enabling them to deal with even the most challenging problems presented by the industry.