• Phone 0800 970 8207
  •   Vanguard Cleaning, The Old Barn, Bryn Goleu, St Martins, SY11 3HF

Privacy policy

Key details

This website policy describes how Vanguard Medical Cleaning protects and uses the information that you give us when you use this website. If you are asked for information when using this website, it will only be used in the ways described in this privacy policy. We may update this policy occasionally. The latest version will be published on this page. This privacy policy was last updated on: May 2018.


We gather and use certain information about individuals so that we can provide and inform you about products and services, and to enable certain functions on this website. We also collect information to help us understand how visitors use this website and to present relevant information to them.

The data we gather

If you consent, we may collect the following information:

  • Name and job title
  • Contact details including email address
  • Website usage data
  • Information relevant to credit applications or payment details
  • Other information relevant to client enquiries

How we use this data

Collecting this data helps us understand how to respond to your enquiry, and deliver products and services to meet your requirements. We may use the data:

  • For our own records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To contact you by email, mail, telephone or SMS about products, services, market research, surveys and other things we think might be relevant to you

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you don’t want our website to store cookies on your computer or device, you can set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to choose if you wish to receive marketing communications from us We may use your data in the course of conducting a business relationship with you, and collecting payments.

It may be necessary to share your information with a legitimate third party in the course of a business relationship, for example a bank, finance provider or payment processor. A list of third party service providers is available on request.

Otherwise, we will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Data Processing

In line with Article 6 of the GDPR our legal basis for processing your data is Contract. The processing of your personal data is required in order for us to fulfil our contract with you as your IT service provider.

All personal data is stored on cloud systems carefully selected to ensure their hosting and processing is completed in UK datacenters

All personal data is retained for accounting purposes for a maximum of 6 years from the end of the financial year in which the data was collected. All data which has been collected and is not required for accounting reasons (Legal obligation) will be deleted following the termination of your contract with us.

You have the right to end your contract and remove your data with us at any time. However, any financial obligation on your part would need to be settled upon closure.

You have the right to lodge a complaint with the ICO should you feel that we have processed your data incorrectly.

You have the the right to request the information we hold on you (see 7.3)

Some of your personal data will be processed through automated processes such as subscription billing systems.


We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We follow procedures to ensure we work with all personal data in line with the General Data Protection Regulations.

Links from our website

Our website may contain links to other websites.

Please note that we have no control of websites other than our own website. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s privacy policy fully.

How to contact us

If you have any questions about this policy, please contact us by email or write to the address below.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, please contact us by email or write to the address below.

If you wish to contact us about the manner in which your data is handled, your personal preferences, your rights over your personal information, please contact us by email or write to the address below.

Vanguard Cleaning Management Solutions Ltd

The Old Barn

Bryn Goleu

St Martins

SY11 3HF

Email: greatservice@vanguardcleaning.co.uk